What distinguishes one Carpet Cleaning company from another?
This checklist will ensure that you have asked the right questions:

A Checklist of Questions To Ask:


* Do They Have Good References?
JEM-CLEAN enjoys a golden reputation in the industry. We are referred exclusively by the most seasoned professionals in our industry. 90% of our business come from repeat and referral clients. Our references are available upon request."Don't Be Victimized By 
Uninformed, Uneducated, Or Downright Unscrupulous Service Companies!"

Your very health and the health and well-being of your children and loved ones can be determined by the quality of work, education, experience and attitude of the company you hire to clean and sanitize your carpets and rugs. Soil accumulation, food and pet residues, accidents and spills all contribute to allow bacteria, mold, mildew and other biological agents to grow and off gas, directly affecting the indoor air quality of your home and your health. Use this guide to help you chose the right company to clean and sanitize your carpets and rugs.

What Kind Of Experience Do They Have?
JEM-CLEAN has been in business for 28 years. We are experienced in cleaning and sanitizing ALL Carpets, Oriental Rugs, Upholstery and Grouted Tile Floors. That means that we will not be baffled by your situation. Our company has experience in situations that others aren't even aware of.

* Are They Well Educated In Their Field?
Sadly, most companies in our industry do not invest in educating themselves in their field. JEM-CLEAN personnel attend educational courses, certification schools, conventions, and study trade journals and books related to our work. We are abreast of cutting edge technology and changes that regularly occur in our industry. Our national network of expertise is brought directly to your job-site.

* What Systems Do they Use?
JEM-CLEAN is committed to first class service systems. We will show up on time, and our staff will be uniformed and well groomed. You will be treated with courtesy and respect. Your orders will be processed in a timely manner. Our company uses the most advance Equipment in the industry. We clean, sanitize and protect carpets using the recommended manufactures preferred method, and carpets are dry in 1 to 2 hours.

* Do They Use Top Quality Products?
JEM-CLEAN Trucks are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and discolor the carpet. You can be assured that our products are effective, efficient and safe for your carpet, the consumer, and the environment. If a spot can be removed, our products will remove it.

Do You Get What You Bargain For?
Never select a service company based on price. Some companies would have you believe that you can get a quality service for a very low price. Their technique is to advertise a low price to get in the door, only to reveal that the low price does not include what you really need.

Quality service is not cheap, but you get the peace of mind of working with the most reputable, experienced, guaranteed company that will provide you with the information you need to get the most out of the service provided. By using a quality company like JEM-CLEAN, you will save money in the long run.

Do They Guarantee Their Work?
After having an uninformed, uneducated, or downright unscrupulous company in your home or business, the hardest part is getting them back to fix the problem. At JEM-CLEAN , we offer a 100% money-back guarantee. If you are not thrilled with the service experience you receive from our company we will rush back to your location at no charge and no obligation. If you are still unimpressed, you owe us nothing and we give you a 100% refund.

* Do They Offer A Referral Program?
JEM-CLEAN wants to reward you for sending clients to us. For each new client you send to us, we will send you a 10% referral certificate for what they spend with us the first time. You may use the referral certificate for cash or services. And remember that we guarantee our work, so help your friends, neighbors and co-workers enjoy the most exceptional service ever!

Our Pledge

We Pledge:
• To use the Best Methods in the Industry.
• To use the Highest Quality Materials and Equipment.
• To offer Exceptional Customer Service.
• To Educate our Clients about the Carpet Cleaning Industry, and
• To hold ourselves accountable through Nationally Recognized, Education, Testing and Certification.

5 Reasons to Choose Jem Clean

 five reasons to choose jem clean

  1. Reputation
  2. Experience
  3. Education
  4. Systems
  5. Guarantee

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Contact Us Today

Telephone 828-322-6677
    
FAX 828-322-5688

Address
    504 Main Avenue SE, Hickory, NC 28601
Postal address
   
PO Box 9221 Hickory, NC 28603
Electronic mail
    General Information: jemclean@charter.net